Terms & Conditions

Last Updated: April 4, 2026

​

Welcome to the official website of Yousf Commercial Cleaning (“Yousf,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, online inquiry tools, digital resources, and all services offered by Yousf Commercial Cleaning (collectively, the “Services”).

​

By accessing our website or engaging our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you may not use the Site or our Services.

​

1. Company Overview

 

Yousf Commercial Cleaning is a professional cleaning service provider serving commercial, corporate, industrial, and institutional facilities. We deliver a comprehensive portfolio of cleaning, maintenance, and facility support services tailored to client requirements.

These Terms apply to all interactions with our organization, including but not limited to service inquiries, online requests, scheduled walkthroughs, service agreements, and account interactions.

​

2. Use of the Website

 

By using our Site, you agree to:

• Use the website solely for lawful business purposes

• Avoid attempting to compromise, disrupt, or reverse‑engineer any part of the Site

• Not upload malicious or unauthorized content

• Provide accurate and complete information when submitting inquiries or forms

• Not impersonate another person, individual, or business

We reserve the right to deny or limit access to users who violate these Terms.

​

3. Service Estimates, Proposals & Agreements

 

3.1 Estimates

 

All estimates are based on the information you provide. Final pricing may require an on‑site walkthrough or additional details.

​

3.2 Formal Agreements

 

Before starting recurring services, clients will receive a written scope of work (SOW) outlining:

• Cleaning frequency

• Detailed cleaning specifications

• Billing terms

• Access instructions

• Required equipment or products

• Safety and compliance requirements

• ​

3.3 Adjustments to Scope

 

Changes to building size, cleanliness level, client expectations, or frequency of service may result in updated pricing.

​

4. Client Responsibilities

 

Clients agree to:

• Provide safe access to all service areas

• Maintain working utilities needed for cleaning

• Communicate building restrictions and security rules

• Secure or remove valuables, confidential documents, cash, electronics, and breakable items

• Notify our team of hazardous conditions or damages prior to scheduled service

We may suspend service if conditions are unsafe or non‑compliant.

​

5. Supplies & Equipment

 

We provide professional cleaning products and equipment unless otherwise agreed.
Clients may request:

• Eco‑friendly options

• Hypoallergenic products

• Specialized industrial cleaning products

Additional charges may apply depending on product requirements.

​

6. Billing, Payments & Fees

 

6.1 Invoices

 

Invoices are issued regularly or per project, depending on the service agreement.

​

6.2 Payment Terms

 

Unless stated otherwise:

• Payment is due Net 30 from invoice date

• Late payments may incur a fee up to 1.5% per month or the maximum permitted by law

• Persistent non‑payment may result in service suspension
   

6.3 Additional Costs

 

A deposit may be required for large jobs or first‑time services.

​

6.4 Cancellation Policy

​

• Standard visits: 24‑hour notice required

• Major projects: 72‑hour notice required
  Failure to provide notice may result in a cancellation fee.
   

7. Quality Assurance

 

We are committed to delivering high‑quality, consistent service.
If a service concern arises, clients must notify us within 24 hours so we may address it promptly.

For quality control, we may document completed work using non‑identifying photos unless restricted by the client.

​

8. Damage & Limitations of Liability

 

8.1 Damage Claims

 

Claims must be reported within 48 hours of service.

​

8.2 Exclusions

 

We are not responsible for:

• Pre‑existing damage

• Unstable or improperly installed fixtures

• Items not disclosed as fragile

• Natural deterioration or wear

Our liability is limited to the cost of the specific service in question unless prohibited by law.

​

9. Health, Safety & Compliance

 

We comply with applicable safety regulations, including handling of cleaning chemicals, equipment usage, and building access protocols.

We reserve the right to refuse service if safety conditions are compromised.

​

10. Intellectual Property

 

All Site materials—including text, logos, graphics, and design elements—are owned by Yousf Commercial Cleaning.

You may not:

• Copy or republish any content

• Modify or reverse‑engineer the Site

• Use our branding without written approval
   

11. Privacy & Data

 

Your use of our Site is governed by our:

• Privacy Policy

• California Privacy Rights Act (CPRA) Notice

• Accessibility Statement

We do not sell or share personal information.

​

12. Third‑Party Sites

 

Our website may contain links to third‑party platforms. We are not responsible for:

• Their content

• Their privacy practices

• Their accessibility

• Their security choices

Use third‑party sites at your discretion.

​

13. Disclaimer of Warranties

 

Except where specifically guaranteed:

• Our Site is provided “as is” and “as available.”

• We do not guarantee uninterrupted website access.

• We do not warrant error‑free operation of the Site.
   

14. Limitation of Liability

 

To the extent permitted by law, Yousf is not liable for:

• Lost business

• Loss of revenue or profits

• Service interruptions

• Indirect or consequential damages

Our maximum liability is limited to the total amount paid for the specific service associated with the claim.
 

15. Force Majeure

 

We are not responsible for delays caused by events outside our control, including but not limited to:

• Natural disasters

• Severe weather

• Power outages

• Public health emergencies

• Labor disruptions

• Government restrictions
   

16. Governing Law

 

These Terms are governed by the laws of the State of California.
Any dispute shall be resolved in state or federal courts located in [Insert County], California.

​

17. Updates to These Terms

 

We may update or modify these Terms periodically.
When updated, the “Last Updated” date will change accordingly.
Your continued use of our Site constitutes acceptance of revised Terms.

​

18. Contact Information

 

For questions about these Terms, our website, or our Services, please contact us:

Yousf Commercial Cleaning
Email: yousf@yousfcc.com
Phone: (925) 255-5861